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ProcessPartner.AI Privacy Policy

Effective Date: 01 May 2025

At ProcessPartner.AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

  1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, company name, billing information.
  • Usage Data: How you interact with the platform, including templates used, projects created, and time spent.
  • Technical Data: IP address, browser type, operating system, device identifiers.
  • Communications: When you contact us or subscribe to newsletters, we collect the information you provide.
  1. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the platform.
  • Process payments and manage billing.
  • Communicate with you regarding updates, support, and marketing (where permitted).
  • Improve and personalize your experience.
  • Ensure security and prevent fraud.
  1. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Such as payment processors, hosting providers, and email marketing platforms (where permitted).
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  1. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon request, we will delete your information unless we are legally required to retain it.

  1. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Request data portability.

You can exercise these rights by contacting us at support@processpartner.ai.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Authenticate users.
  • Remember preferences and settings.
  • Analyze platform usage to improve our services.

You can control cookie settings through your browser preferences.

  1. International Data Transfers

Your information may be transferred and processed in countries other than your own. We take appropriate safeguards to protect your data during such transfers.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or through the platform.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@processpartner.ai.

Thank you for trusting ProcessPartner.AI!